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Privacy Policy and Disclaimer Information

Website Disclaimer

The ENT Partners of Texas (formerly “Irving-Coppell Ear Nose and Throat” or “ICENT”) web site is designed for general informational and educational purposes. All information contained on this web site should in no way be taken to be the provision or practice of medical, nursing or professional healthcare advice or services. The information supplied through this site is not intended to replace or supplement individual medical consultation; ENT Partners of Texas always recommends that a physician be contacted for professional medical advise. The information should also not be used for diagnostic or treatment purposes.

Although physicians have reviewed the medical content on this site, ENT Partners of Texas makes no guarantees as to the accuracy, completeness, appropriateness, or timeliness of any opinions, advise, services or other information provided in the site content. Likewise, ENT Partners of Texas accepts no responsibility and disclaims all liability for any decision made or action by you or anyone else based upon material contained within this website.

Privacy Policy

In accordance with the Regulations of the Department of Health and Human Services set forth in the Health Insurance Portability and Accountability Acct (HIPPA), ENT Partners of Texas has developed a Privacy Policy. A hardcopy version is available at this time by contacting our office at 972-402-8404.

ENT Partners of Texas is highly sensitive to the privacy interests of patients and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, ENT Partners of Texas has adopted the following Privacy Policy applicable to information about patients that it acquires in the course of its business:

  1. Acquisition of Information. We do not acquire any more information about patients than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
  2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about patients only to those employees who require it to perform their jobs.
  3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of patient service.
  4. Disclosure to Third Parties. We will provide individually-identifiable information about patients to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the patient, or it is necessary to process transactions and provide our services.
  5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more patient information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy. If you have questions about this privacy policy, please send an e-mail to tloftin@mytexasent.com

Payment Refund Policy

All patient overpayments are processed twice per month. No refunds are released until all the patient’s outstanding claims have been processed by the patient’s insurance company. Any overpayment by the patient’s insurance company will not be processed and released to the patient unless ENT Partners of Texas is instructed by the insurance company to release said funds directly to the patient. Any questions regarding an overpayment on your account may be directed to: ENT Partners of Texas, 400 W. LBJ Freeway, Suite 360, Irving, TX 75063. Office telephone number: 972-402-8404, Fax: 972-402-9301.